About the course
This e-Learning course provides a comprehensive understanding of IT Asset Management, covering essential topics such as the ITIL® 4 qualification scheme, roles and responsibilities, and key metrics for success. Participants will learn to implement effective value streams and processes, improve their organization’s capabilities through self-assessment techniques, and leverage automation for optimized information exchange. By the end of the course, you’ll be equipped with practical strategies for IT Asset Management excellence, ready to drive success in your IT organization. Enroll today to elevate your service delivery!
What will you learn
- Understand the purpose and key concepts of IT Asset Management, elucidating its significance in managing and optimising the lifecycle of IT assets to maximise value, control costs, and manage risks.
- Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and efficiency of IT Asset Management in achieving organisational goals and ensuring compliance.
- Explore IT Asset Management processes, including key activities, and learn how to integrate them into your organisation’s value stream to ensure comprehensive tracking, management, and optimisation of IT assets.
- Focus on key roles within IT Asset Management, and understand how to position the practice effectively within your organisation. Develop the necessary competencies for managing IT assets throughout their lifecycle.
- See how Information and Technology can support and enable IT Asset Management to deliver improvements, providing tools and systems for effective asset tracking, management, and optimisation.
- Explore the role of partners and suppliers in IT Asset Management, understanding how to collaborate effectively to enhance asset management practices and leverage external expertise and resources.
- Discover how the capability criteria support the practice’s capability development, ensuring alignment with industry best practices and organisational requirements for effective IT Asset Management.
- Learn strategies for succeeding with IT Asset Management and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust asset management practices to achieve business goals and optimise asset value.
E-Learning
Interactive, Self-paced, Device-friendly, 2-3-hour content, Mobile-optimized, Practical exercises
- Experience e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
- Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course thoroughly engaging and enriching.
- Take charge of your education. This self-directed learning format lets you choose your focus areas, enabling you to tailor your educational journey to your personal goals.
- Take advantage of closed captioning and adjustable player settings. This personalised approach ensures a comfortable and effective learning experience for everyone.
- Stay on top of your learning with real-time progress tracking. Knowledge checks reinforce your understanding, ensuring a solid grasp of the material as you progress.
- Each module includes a detailed learning checklist, guiding you through the course structure and ensuring you cover all key topics.
- Delivered via the Canvas Learning Management System, this course offers a user-friendly learning experience.
- Access the Official ITIL 4 glossary anytime, as it has been included into the course. This handy resource is a valuable tool for quick reference and to deepen your knowledge of ITIL 4 terminology.
Training materials
- Peoplecert official ITIL4® IT Asset Management Learner Workbook (including Syllabus, Quick Reference Guide and two Sample Exams)
- Peoplecert ITIL4 IT Asset Management e-Learning training environment
- Peoplecert official ITIL4 IT Asset Management Book (Digital Version)
- ITIL4® IT Asset Management Exam Voucher to take the exam within 12 months after completing the course
Audience
Suitable for all IT professionals. Popular among professionals who have advanced to roles such as: IT Specialist: Changes, IT Specialist: Operations, IT Manager: Operations, IT Service Manager Data Scientist, System Administrator
Requirements
You must have passed the ITIL4® Foundation exam before taking the ITIL® IT Asset Management exam.
Bookings
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