Events

During the 1-day instructor lead virtual course you will receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. This course is part of the ITIL® Specialist: Monitoring, Support and Fulfill Course.

The virtual PRINCE2® 7 Foundation course is aimed at assessing whether the candidate would be able to act as an informed member of a project management team on a project using the PRINCE2® method in an organizational environment that supports PRINCE2®.

The virtual PRINCE2® 7 Practitioner course is aimed at assessing whether the candidate would be able to apply PRINCE2® to the implementation and management of a non-complex project in a PRINCE2® supportive organizational environment.

The virtual PRINCE2® Agile Foundation course and exam is aimed at assessing whether the candidate would be able to act as an informed member of a project management team on a project using the PRINCE2® Agile method in an organizational environment that supports PRINCE2® Agile. In this sense, the candidate must be able to demonstrate an understanding of the principles and terminology of the method.

The virtual PRINCE2® Agile Practitioner course and exam are aimed at assessing whether the candidate would be able to apply PRINCE2® Agile to the implementation and management of a non-complex project in a PRINCE2® Agile supportive organizational environment. To this end, the candidate must demonstrate the competencies required for Foundation level and show that they can adapt and apply PRINCE2® Agile to meet needs and solve problems in a given project scenario.

This ITIL® Foundation (Version 5) certification class is the first course in the ITIL (Version 5) certification scheme and is a prerequisite for all other ITIL courses. This course provides the key concepts of digital product and service management and establishes a common language for effective practice across organizations.

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  About the course This e-Learning course provides a comprehensive understanding of Change Enablement, covering essential topics such as the ITIL® 4 qualification scheme, roles [...]

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  About the course This e-Learning course provides a comprehensive understanding of Continual Improvement, covering essential topics such as the ITIL® 4 qualification scheme, roles [...]