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UID:563@academy.polychorcapital.com
DTSTART;TZID=Europe/Bucharest:20261208T090000
DTEND;TZID=Europe/Bucharest:20261208T163000
DTSTAMP:20260227T102602Z
URL:https://academy.polychorcapital.com/events/itil-service-request-managm
 ent-4/
SUMMARY:ITIL® Service Request Managment
DESCRIPTION:During the 1-day instructor lead virtual course you will learn 
 to deliver an agreed quality of service by handling all predefined\, user-
 initiated service requests in an effective and user-friendly manner. This 
 course is part of the ITIL® Specialist: Monitoring\, Support and Fulfill 
 Course.
ATTACH;FMTTYPE=image/jpeg:https://i0.wp.com/academy.polychorcapital.com/wp
 -content/uploads/2025/12/ITIL-4-Practitioner-Service-Request_-Management-1
 200x1200-1.png?fit=1200%2C1200&ssl=1
CATEGORIES:ITIL Practices
END:VEVENT
BEGIN:VTIMEZONE
TZID:Europe/Bucharest
X-LIC-LOCATION:Europe/Bucharest
BEGIN:STANDARD
DTSTART:20261025T030000
TZOFFSETFROM:+0300
TZOFFSETTO:+0200
TZNAME:EET
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