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UID:116@academy.polychorcapital.com
DTSTART;TZID=Europe/Bucharest:20260702T090000
DTEND;TZID=Europe/Bucharest:20260703T163000
DTSTAMP:20251231T103649Z
URL:https://academy.polychorcapital.com/events/itil4-create-deliver-and-su
 pport-2/
SUMMARY:ITIL4® Create\, Deliver and Support
DESCRIPTION:&nbsp\;\n\nAbout the course\n\nThe 2-day instructor lead virtua
 l ITIL4® Specialist Create\, Deliver and Support training course is one o
 f the modules which go together to make up the Managing Professional strea
 m of ITIL 4. It focuses on the 'core' service management activities involv
 ed in the ITIL framework and the 'creation' of services as newly covered b
 y ITIL 4. It also covers service performance and quality. With ITIL 4 Foun
 dation as a prerequisite\, the course is aimed at IT Service Management pr
 actitioners involved in managing the operation and end-to-end delivery of 
 IT-enabled digital products and services. It ends with the ITIL Specialist
  Create\, deliver exam\, upon successful completion of which you will rece
 ive the ITIL 4 Specialist Create\, Deliver and Support certificate.\n\nWha
 t will you learn\n\n 	The evolution of professionalism in IT and service m
 anagement\n\n 	Organizations\, people\, and culture\n 	Building effective 
 teams\n 	Developing team culture\n\n\n 	Using information and technology t
 o create\, deliver\, and support services\n\n 	Integration and data sharin
 g\n 	Reporting and advanced analytics\n 	Collaboration and workflow\n 	Rob
 otic process automation\n 	Artificial Intelligence\n 	Machine learning\n 	
 Continuous integration\, continuous delivery\, and continuous deployment\n
  	The value of an effective information model\n 	Automation of service man
 agement\n\n\n 	Value streams to create\, deliver\, and support services\n\
 n 	ITIL service value streams\n 	Model value streams for creation\, delive
 ry\, and support\n 	Using value streams to define a minimum viable practic
 e\n\n\n 	Prioritizing work and managing suppliers\n\n 	Why do we need to p
 rioritize work?\n 	Commercial and sourcing considerations\n\n\n\n\nTrainin
 g materials\n\n 	Peoplecert official ITIL4® Create\, Deliver and Supprt (
 CDS) Learner Workbook (including Syllabus\, Quick Reference Guide and two 
 Sample Exams)\n 	Peoplecert ITIL4 Create\, Deliver and Support online trai
 ning environment\n 	Peoplecert official ITIL4 Create\, Deliver and Support
  Book (Digital Version)\n 	ITIL4® Create\, Deliver and Support Exam Vouch
 er to take the exam within 12 months after completing the course\n\n\nAudi
 ence\n\nThe ITIL4® Create\, Deliver and Support course is aimed at IT Ser
 vice Management practitioners involved in managing the operation and end-t
 o-end delivery of IT-enabled digital products and services.\n\nRequirement
 s\n\nYou must have passed the ITIL4® Foundation exam before taking the IT
 IL® Create\, Deliver and Support exam.\n\n&nbsp\;\n\n&nbsp\;\n\n&nbsp\;
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CATEGORIES:ITIL4 Specialist
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TZID:Europe/Bucharest
X-LIC-LOCATION:Europe/Bucharest
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DTSTART:20260329T040000
TZOFFSETFROM:+0200
TZOFFSETTO:+0300
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