BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:259@academy.polychorcapital.com DTSTART;TZID=Europe/Bucharest:20260803T090000 DTEND;TZID=Europe/Bucharest:20260805T163000 DTSTAMP:20251231T105022Z URL:https://academy.polychorcapital.com/events/itil4-foundation-2026-08-03 / SUMMARY:ITIL4® Foundation DESCRIPTION: \;\n\nAbout the course\n\nITIL4® introduces an end-to-end operating model for the creation\, delivery and continual improvement of technology-enabled products and services.\n\nITIL4® Foundation is for any one who needs to understand the key concepts of IT and digital service del ivery\, and who is interested in helping their organization embrace the ne w service management culture. It is for professionals at the start of thei r ITIL4® journey or people looking to update their existing ITIL4® knowl edge.\n\nThe course will help you to understand:\n\n how modern IT and di gital service organizations operate\n how value streams increase speed an d efficiency\n how cultural or behavioural principles guide work that ben efits the wider organization\n how to use commonly-used service managemen t terms and concepts\n\nWhat will you learn\n\n Service management concep ts\n Guiding principles\n Continuous improvement\n Service value system \n Service Value Chain\n Service Level Agreements\n Four dimensions of service management\n ITIL practices\n Key metrics and performance indica tors\n\n \;\n\nE-learning\n\nInteractive\, Self-paced\, Device-friendl y\, 9-hour content\, Mobile-optimized\, Case studies\, Practical exercises \n\n\n Experience e-learning through concise\, easily digestible sessions . Perfect for busy schedules\, these bite-sized modules make learning both manageable and enjoyable.\n Dive into an interactive environment filled with multimedia elements\, quizzes and activities that make your journey t hrough the course thoroughly engaging and enriching.\n Take charge of you r education. This self-directed learning format lets you choose your focus areas\, empowering you to tailor your educational journey to your persona l goals.\n Take advantage of closed captioning and adjustable player sett ings to pace yourself and enjoy an effective learning experience.\n Make the best of the case studies included in the course that help you bridge t heory and practice.\n Stay on top of your learning with real-time progres s tracking. Knowledge checks reinforce your understanding\, ensuring a sol id grasp of the material as you progress.\n Each module includes a detail ed learning checklist\, guiding you through the course structure and ensur ing you cover all key topics.\n Access the official ITIL4 glossary anytim e\, embedded within the course. This handy resource is a valuable tool for quick reference and helps deepen your understanding of ITIL4 terminology. \n Delivered via the Canvas Learning Management System\, this course offe rs a user-friendly learning experience.\n\n\nTraining materials\n\n Peopl ecert official ITIL4® Foundation Learner Workbook (including Syllabus\, Q uick Reference Guide and two Sample Exams)\n Peoplecert ITIL4 Foundation e-Learning training environment\n Peoplecert official ITIL4 Foundation Bo ok (Digital Version)\n ITIL4® Foundation Exam Voucher to take the exam w ithin 12 months after completing the course\n\n\nAudience\n\nThe ITIL4® F oundation course is intended for those who want an introductory level of k nowledge of ITIL4®. It also provides a sound understanding of the termino logy used within the ITIL4 approach.\n\nRequirements\n\nThere are no pre-r equisites to take the ITIL4® Foundation exam.\n\n \;\n\n \; ATTACH;FMTTYPE=image/jpeg:https://i0.wp.com/academy.polychorcapital.com/wp -content/uploads/2025/12/ITIL-4-Foundation-1200x1200-1.png?fit=1200%2C1200 &ssl=1 CATEGORIES:ITIL4 Foundation e-Learning END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Bucharest X-LIC-LOCATION:Europe/Bucharest BEGIN:DAYLIGHT DTSTART:20260329T040000 TZOFFSETFROM:+0200 TZOFFSETTO:+0300 TZNAME:EEST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR