BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:177@academy.polychorcapital.com DTSTART;TZID=Europe/Bucharest:20260406T090000 DTEND;TZID=Europe/Bucharest:20260408T163000 DTSTAMP:20251231T101758Z URL:https://academy.polychorcapital.com/events/itil4-monitoring-and-event- management-2026-04-06/ SUMMARY:ITIL4® Monitoring and Event Management DESCRIPTION: \;\n\nAbout the course\n\nThis e-Learning course provides a comprehensive understanding of Monitoring and Event Management\, coverin g essential topics such as the ITIL® 4 qualification scheme\, roles and r esponsibilities\, and key metrics for success. Participants will learn to implement effective value streams and processes\, improve their organizati on's capabilities through self-assessment techniques\, and leverage automa tion for optimized information exchange. By the end of the course\, you'll be equipped with practical strategies for Monitoring and Event Management excellence\, ready to drive success in your IT organization. Enroll today to elevate your service delivery!\n\nWhat will you learn\n\n Understand the purpose and key concepts of Monitoring and Event Management\, highligh ting its importance in proactively managing IT services and detecting even ts to ensure operational stability.\n Learn about practice success factor s (PSF) and key practice metrics\, essential for evaluating the effectiven ess and efficiency of Monitoring and Event Management in maintaining servi ce health and performance.\n Explore Monitoring and Event Management proc esses\, including key activities\, and learn how to integrate them into yo ur organisation's value stream to ensure timely detection and response to events.\n Focus on key roles within Monitoring and Event Management\, and understand how to position the practice effectively within your organisat ion. Develop the necessary competencies for managing monitoring systems an d handling events.\n See how Information and Technology can support and e nable Monitoring and Event Management to deliver improvements\, providing tools and systems for effective monitoring and event management.\n Explor e the role of partners and suppliers in Monitoring and Event Management\, understanding how to collaborate effectively to enhance monitoring capabil ities and ensure comprehensive event detection and response.\n Discover h ow the capability criteria support the practice's capability development\, ensuring alignment with industry best practices and organisational requir ements for effective Monitoring and Event Management.\n Learn strategies for succeeding with Monitoring and Event Management and understand how it is supported by the ITIL guiding principles\, ensuring the establishment o f robust monitoring practices to achieve business goals and maintain servi ce quality.\n\n \;\n\nE-Learning\n\nInteractive\, Self-paced\, Device- friendly\, 2-3-hour content\, Mobile-optimized\, Practical exercises\n\n Experience e-learning through concise\, easily digestible sessions. Perfec t for busy schedules\, these bite-sized modules make learning both managea ble and enjoyable.\n Dive into an interactive environment filled with mul timedia elements\, quizzes and activities that make your journey through t he course thoroughly engaging and enriching.\n Take charge of your educat ion. This self-directed learning format lets you choose your focus areas\, enabling you to tailor your educational journey to your personal goals.\n Take advantage of closed captioning and adjustable player settings. This personalised approach ensures a comfortable and effective learning experi ence for everyone.\n Stay on top of your learning with real-time progress tracking. Knowledge checks reinforce your understanding\, ensuring a soli d grasp of the material as you progress.\n Each module includes a detaile d learning checklist\, guiding you through the course structure and ensuri ng you cover all key topics.\n Delivered via the Canvas Learning Manageme nt System\, this course offers a user-friendly learning experience.\n Acc ess the Official ITIL 4 glossary anytime\, as it has been included into th e course. This handy resource is a valuable tool for quick reference and t o deepen your knowledge of ITIL 4 terminology.\n\n\nTraining materials\n\n Peoplecert official ITIL4® Monitoring and Event Management Learner Work book (including Syllabus\, Quick Reference Guide and two Sample Exams)\n Peoplecert ITIL4 Monitoring and Event Management e-Learning training envir onment\n Peoplecert official ITIL4 Monitoring and Event Management Book ( Digital Version)\n ITIL4® Monitoring and Event Management Exam Voucher t o take the exam within 12 months after completing the course\n\n\nAudience \n\nSuitable for all IT professionals. Popular among professionals who hav e advanced to roles such as: IT Specialist: Operations\, IT Manager: Opera tions\, IT Service Manager\, System Administrator\, Database Administrator .\n\nRequirements\n\nYou must have passed the ITIL4® Foundation exam befo re taking the ITIL® Monitoring and Event Management exam. ATTACH;FMTTYPE=image/jpeg:https://i0.wp.com/academy.polychorcapital.com/wp -content/uploads/2025/12/ITIL-4-Practitioner-Monitoring-Event-Management-1 200x1200-1.png?fit=1200%2C1200&ssl=1 CATEGORIES:ITIL4 Practitioner e-Learning END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Bucharest X-LIC-LOCATION:Europe/Bucharest BEGIN:DAYLIGHT DTSTART:20260329T040000 TZOFFSETFROM:+0200 TZOFFSETTO:+0300 TZNAME:EEST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR