About the course
The e-Learning ITIL® 4 Specialist: High-Velocity IT (HVIT) course is designed for IT professionals working in rapid, digitally-driven environments. It focuses on how organizations can use technology to bring products and services to market quickly using Agile, DevOps, and Lean methodologies.
What will you learn
- Different strategies and approaches for transforming traditional IT operations into a more digitally-focused and agile environment.
- Understand how Agile and DevOps practices can be applied to IT service management to accelerate service delivery, improve collaboration, and enhance efficiency.
- How lean principles can be applied to eliminate waste and streamline processes within IT operations. Explore the concept of continuous improvement to drive ongoing enhancements.
- Gain insights into the role of automation as well as AI and ML in modern IT operations, including how to leverage these technologies for efficiency and innovation
- Understand the concepts of digital product management and how to design, develop, and manage digital products and services that meet customer needs and deliver value.
- Understand how to ensure the resilience and security of digital services in a high-velocity environment, including strategies for addressing security threats and vulnerabilities.
- Explore the measurement and reporting of key performance indicators (KPIs) and metrics to assess the performance and effectiveness of digital services.
- Learn about the importance of having a customer-centric mindset and focus on delivering services that are aligned with customer expectations to create a positive experience.
- Recognise the significance of culture when transitioning to high-velocity IT including strategies for fostering a culture of innovation, collaboration, and agility.
E-Learning
Interactive, Self-paced, Device-friendly, 8-10 hour content, Mobile-optimized, Case studies, Practical exercises
- Make the best of e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
- Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
- Take charge of your learning with this self-directed format that lets you choose your focus areas and empowers you to tailor your educational journey to your personal goals.
- Take advantage of closed captioning and adjustable player settings to pace yourself and enjoy an effective learning experience.
- Stay on top of your learning with real-time progress tracking. Make the best of knowledge checks to ensure you grasp the material as you progress.
- Make the best of the case studies included in the course that help you bridge theory and practice.
- Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.
- Access the official ITIL 4 glossary anytime, as it’s embedded into the course. This handy resource is a valuable tool for quick reference that helps deepen your understanding of ITIL 4 terminology.
- Delivered via the Canvas Learning Management System, this course offers a user-friendly learning experience.
Training materials
- Peoplecert official ITIL4® High-Velocity IT Learner Workbook (including Syllabus, Quick Reference Guide and two Sample Exams)
- Peoplecert ITIL4® High-Velocity IT online training environment
- Peoplecert official ITIL4® High-Velocity IT Book (Digital Version)
- ITIL4® High-Velocity IT Exam Voucher to take the exam within 12 months after completing the course
Audience
Popular among professionals who have advanced to roles such as: IT specialist: development, IT specialist: changes, IT specialist: operations, IT manager: development, IT Project manager, IT service manager, Digital product manager.
Requirements
You must have passed the ITIL4® Foundation exam before taking the ITIL4® High-Velocity IT exam.
Bookings
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